【How can I get this video to download ?】
Try streaming from the purchase history again.
Purchase history
http://www.xcream.net/history
If you want to download and watch,
Please install the following player, download it in the player and watch it.
* Only PC can be downloaded
XCREAM Download Player
XCREAM Download Player
Compatible with Windows 8 or later.
Only IE and Edge are supported by the browser.
It can be downloaded within the dedicated player.